A service you can rely on.
Available 24 hours a day, every day of the year.
If you have a problem, whenever it is, wherever it is, we are here to help.
As part of our normal support package, we perform weekly maintenance checks on your system to ensure it is running smoothly and to spot any errors before they can happen. Our dedicated in-house software team is constantly making improvements to our software from feedback provided by the end user and our experienced support engineers are available to solve any problems you may have as quickly as possible. They are all just a phone call away and ready to ensure your EPIC POB system has maximum up-time.
In addition, EPIC's support service includes:
- A comprehensive user support service
- A remote system maintenance programme to ensure the system has an outstanding uptime record
- An annual service visit to keep everything in full working order and provide engineering based integrity analysis
- Ongoing software upgrades and improvements so you always have access to the most up-to-date, innovative technology available
- We are always here, don’t hesitate to ask us a question.